Fact Checking Process
A safety claim on a toy page is not a marketing line — it is a statement a customs officer, a retailer's compliance team or a parent may rely on. These are the three checks every compliance claim on our own product pages has to pass before we publish it.
The Hierarchy of Safety & Compliance
We cross-reference against primary sources, not marketing brochures
Regulatory Documentation
We verify compliance against ASTM F963 (USA), EN71 (EU), and SOR/2011-17 (Canada).
Testing & Certification
Claims of "non-toxic" or "BPA-free" are only published with SGS, Intertek, or TUV Rheinland reports.
Production & Audit Records
The lines that make your order are audited on GMC, BSCI and SEDEX (SMETA) data. The factory that runs your product is named on your test reports — never hidden behind an agent.
What We Do Not Accept as Evidence
Anecdotal reviews, an unverified marketplace badge with no audit data behind it, and promotional press releases are not evidence. Nor is a certificate that does not name the entity that made the product.
The "Safety-First" Claim Audit
Run before a compliance claim goes up, and before a new production line is used
Before a compliance or safety claim is published — and before a production line is used for your order — we run a Compliance Delta Check against the record behind the claim:
Cross-check CPSC Public Sourcing of Recall Information for any safety violation history on the product type we are claiming for
Verify certification validity via the issuing lab's own QR code or report number — a displayed certificate on its own is not enough
Check customs seizure records and import alert databases for shipment violations on that product type
Review social compliance audit expiry dates. An expired audit stops the claim being published and stops the line being used, until it is renewed.
How We Handle a Correction
The format every correction notice follows, and the error it usually fixes
Correction notices follow a fixed format, so a reader can see exactly what changed and what the page rested on before. The most common error we find in our own copy is not a wrong number — it is the fastest case stated as if it were the general case:
Worked example of the format
Claim as published: "Prototypes shipped in 5 days."
Record checked: the sampling schedule for that product family allows 5–7 days once revision rounds are counted. Five days is the fastest case, not the general one.
Correction: the page now states the window its own schedule supports. Where a correction changes a figure a buyer might plan production around, the date the correction was made is printed alongside it.
See Our Editorial Policy
What we can evidence and what is illustrative, how we handle product photography and samples, and how a correction is published.
View Editorial Policy